Smartsupp – live chat, AI shopping assistant and chatbots

Përshkrim

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.

Elevate Your Online Sales with Conversations!

We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites.

Pse të zgjidhet Smartsupp-i?

🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps.

🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging.

🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance.

📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention.

🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws.

Ç’mund të bëhet me Smartsupp-in?

What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional.

Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation.

Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities.

Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around.

Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs.

Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard.

E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress.

Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket!

Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business!

Ç’thonë përdoruesit tanë për ne?

“Smartsupp-i na ndihmon ta bëjmë më të suksesshme shitoren tonë internetore! Pas një instalimi të thjeshtë, patëm menjëherë klientin e parë me një pyetje, i cili më pas bëri porosinë menjëherë”.

—Oke Harms, Kickerkult.de

“One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.”

—Jan Kučera, ASKO – NÁBYTEK

“We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.”

—Jan Duchoň, AAA AUTO

Foto ekrani

  • Stay always close to your e-shop customers.
  • Automate up to 80% of inquiries with Mira AI Shopping Assistant.
  • Collect leads with a chatbot and boost your e-shop sales
  • Manage multichannel live chat conversations on one dashboard.
  • Manage conversations on-the-go with the Smartsupp mobile app.

Instalim

Lyp

WordPress 3.0 ose më sipër, PHP të paktën 5.3.2

Udhëzime instalimi

  1. Begin by installing the Smartsupp plugin in your WordPress dashboard and ensure it is activated.
  2. Log in to your Smartsupp account or create a new one through the plugin settings.
  3. Voilà! Your Smartsupp chat is now visible on your website. Sign in to the Smartsupp dashboard, and you can start engaging in real-time conversations with your website visitors.

PBR

How can Smartsupp benefit my online business?

Smartsupp boosts online sales via impactful conversations. With Mira AI shopping assistant, lead generating chatbots, and live chat, we turn visitors into customers. Used by over 100,000 webshops, our tools integrate with Messenger and email, streamline lead campaigns, and provide AI-assisted customer interactions. Explore Smartsupp for free to see the difference!

What’s the cost of Smartsupp?

Once you’ve set up an account, Smartsupp offers a free version of live chat, along with a trial period to explore our new Mira AI shopping assistant. After testing it out, it’s entirely up to you whether you upgrade to a paid plan. Our premium plans not only include advanced AI features but also provide detailed statistics to help you track customer satisfaction and agent performance. Choose the plan that fits your needs best!

How can you integrate Smartsupp with your website?

If your website utilizes WordPress, integration is straightforward. Simply install our designated plugin and log into your Smartsupp account within the plugin settings. The integration will be handled automatically from there. The second option is a manual installation, please refer to our step-by-step tutorial.

How to integrate the Mira AI shopping assistant into your website?

You don’t need any technical skills or coding knowledge to set up your own AI shopping assistant. Mira AI is a simple plug-and-play solution designed for effortless integration. The best part? Getting it up and running takes less than 5 minutes. Mira AI gathers information either by scraping your website URL or using your product feed, allowing her to learn about your products and offer personalized shopping guidance and recommendations.

A mund të më tregoni se si funksionon roboti i fjalosjes?

Certainly! For a live example, visit our website and interact with our chatbot. Additionally, for an in-depth understanding, we have a detailed tutorial available in our Help section.

Keni aplikacion për celular?

Yes, we offer a mobile app to facilitate seamless conversation management on-the-go. It’s compatible with both Android and iOS devices.

Ku mund të gjejnë të dhëna të hollësishme mbi veçori të caktuara?

For better insights into our features, visit the HELP center on our website. If you have further queries or can’t locate specific information, please reach out to us at support@smartsupp.com. We’re always eager to assist.

Which languages does the Smartsupp dashboard support?

The Smartsupp dashboard is multilingual, offering support for: English, Čeština, Deutsch, Español, Français, Italiano, Magyar, Nederlands, and Polski.

Shqyrtime

28 Gusht, 2024
greatI have been using this plugin for a long time, I can confidently say that it is the best, I am satisfied
29 Korrik, 2024
He tenido la oportunidad de utilizar Smartsupp en mi negocio y no puedo estar más satisfecho con los resultados. Smartsupp se ha convertido en una herramienta esencial para mejorar nuestra comunicación con los clientes y elevar nuestro servicio al cliente a otro nivel. Aquí hay algunas razones por las que le doy una calificación de 5 estrellas:
Lexojini krejt 132 shqyrtimet

Kontribues & Zhvillues

“Smartsupp – live chat, AI shopping assistant and chatbots” është software me burim të hapur. Në këtë shtojcë kanë dhënë ndihmesë personat vijues.

Kontribues

“Smartsupp – live chat, AI shopping assistant and chatbots” është përkthyer në 9 gjuhë. Faleminderit përkthyesve për ndihmesën e tyre.

Përkthejeni “Smartsupp – live chat, AI shopping assistant and chatbots” në gjuhën tuaj.

Ju intereson zhvillimi?

Shfletoni kodin, shkarkoni depon SVN, ose pajtohuni përmes RSS-je te regjistri i zhvillimeve.

Regjistër ndryshimesh

3.7

  • Fix possible CSRF security issue

3.6

  • Ndreqje vargjesh përkthimi
  • Jepnani njoftim recensimi
  • Pa pëlqim mkt

3.5

  • Grafikë e re
  • Përmirësime UI

3.4

  • Ndryshime te readme
  • u përmirësua ndjekja e vendit dhe gjuhës gjatë regjistrimit
  • përditësim hartuesi

3.3

  • Ndryshime për krijimin e procesit të llogarive SmartSupp

3.2

  • U ndreq një e metë, nën të cilën etiketat SCRIPT futen në fushë opsionale teksti kodi
  • Disa ndryshime të vockla teksti

3.1

  • U ndreq një e metë në disa instalime me WooCommerce
  • U ndreq e metë me gjedhet vetjake që nuk shfaqnin stilet

3.0

  • U ribë hartimi i shtojcës

2.8

  • U ndreqën disa sinjalizime PHP

2.7

  • Përditësim varësish
  • U ndreq një problem me disa shkronja jo ASCII, të përdorura në vargje

2.6

  • Kontroll versioni PHP. Lypset, e pakta, PHP 5.3 gjatë aktivizimit të shtojcës.
  • Kontroll versioni WordPress, për të paktën versionin 3.1
  • U hoqën disa sinjalizime PHP

2.5

  • ndryshime te faqja mbi rregullimet

2.4

  • ndreqje versioni

2.3

  • S’janë caktuar disa parametra parazgjedhje
  • Mundësi dhënieje parametrash vetjakë për fjalosjet

2.2

  • Disa ndryshime te gjuhët

2.1

  • u ndreq e metë në vizatimin e ndërfaqes

2.0

  • Shtojca tani përdor smartsupp/chat-code-generator (https://github.com/smartsupp/chat-code-generator)

0.1

  • Versioni fillestar i Shtojcës