Trustie

Përshkrim

Trustie brings reviews, testimonials, and Google Business reviews to any WordPress site.

Use it standalone for testimonials and Google reviews — no WooCommerce needed. Or pair it with WooCommerce for product reviews, star ratings, and automated review request emails. Everything stored in your database, on your server.

Trustie is the free foundation of the Tracksies plugin family — and it’s a proper plugin, not a free-tier trap. No feature limits. No “upgrade to unlock.” No monthly fees. Just reviews that work.

Works Without WooCommerce

• Google Reviews — Display your Google Business reviews with star ratings, author names, and schema markup for rich results
• Testimonials — Collect testimonials through a customisable form. Display in grid, list, masonry, or slider layouts
• Floating Widget — A slide-out panel showing your latest reviews from all sources on every page
• Reviews Page — A dedicated /reviews/ page with tabs, filtering, and pagination. Works automatically
• Visual Designer — Customise colours, star styles, and branding from Trustie > Designer. Detects colours from your active theme

With WooCommerce

Everything above, plus:

• Product Reviews — Replace WooCommerce’s default reviews with better-looking cards, star summaries, and rating breakdowns
• Star Ratings — Display average ratings anywhere with shortcodes. Lightweight loop stars for product archives
• Review Request Emails — Automatically email customers after purchase asking for a review
• Convert Comments to Reviews — Turn existing WordPress product comments into star-rated reviews
• Sync Product Ratings — Recalculate averages and counts across all products

Import Tools

• Import Testimonials — Auto-detects and imports from Strong Testimonials, Easy Testimonials, and Starter Templates
• Convert Product Comments — One-click conversion from product comments to proper star-rated reviews

Accessibility

Trustie is built with accessibility in mind: keyboard navigation, visible focus indicators, screen reader announcements for form submissions and content loading, and descriptive labels on interactive controls. We test against WCAG guidelines and actively work to improve accessibility with every update.

Shortcodes

Google Reviews (no WooCommerce needed)

• [trustie_google_reviews] — Display your Google Business reviews with aggregate rating and schema markup

Testimonials (no WooCommerce needed)

• [trustie_testimonials] — Display testimonials in grid, list, or masonry layout
• [trustie_testimonial_form] — Customer testimonial submission form
• [trustie_testimonial_slider] — Auto-advancing testimonial carousel
• [trustie_testimonial_grid] — Grid layout wrapper

Product Reviews (WooCommerce required)

• [trustie_reviews] — Reviews for a specific product with optional form and summary
• [trustie_all_reviews] — Reviews from all products in a grid
• [trustie_reviews_page] — Full reviews page with pagination
• [trustie_review_form] — Standalone review submission form
• [trustie_rating] — Average star rating for a product
• [trustie_rating_badge] — Compact rating badge (stars + count)
• [trustie_loop_stars] — Lightweight stars for product archives

Every shortcode accepts optional attributes for customisation. See the shortcode reference for full details.

Part of the Tracksies Family

Trustie is the free starting point. When you’re ready for more, the rest of the family is here:

• Trustie Pro — Photo reviews, Q&A, custom forms, multi-step email sequences, import from Judge.me/Yotpo/Stamped, Google Merchant feed
• Tracksies HQ — Customer intelligence, order management, priority rules, returns, branded emails and PDF invoices
• Packsie — Warehouse dashboard and staff management
• Perkie — Loyalty points, VIP tiers, referrals
• Squizzie — Analytics, Google integrations, branded PDF reports
• Pipesie — CRM and pipeline for service businesses

Every Tracksie connects to every other Tracksie. Your review data flows into customer profiles, informs loyalty tiers, feeds analytics — automatically.

Visit tracksies.com to meet the family.

Documentation

Full documentation is available at docs.tracksies.com.

Privacy

Trustie uses the Appsero SDK for optional, opt-in diagnostic data collection. This helps us troubleshoot issues and improve the plugin.

• Tracking is disabled by default. Data is only collected after you explicitly allow it via the admin notice on activation.
• What is collected (when opted in): Active theme and PHP version.
• When: Once per week via a scheduled event, only if opted in.
• You can opt out at any time from the admin notice or plugin settings.

Appsero Terms of Service | Appsero Privacy Policy

External Services

This plugin connects to the following external services:

Google Places API

Trustie uses the Google Places API to retrieve your Google Business reviews for display on your site.

• What data is sent: Your Google API key and Place ID (both configured by you in plugin settings)
• When: When a page containing the [trustie_google_reviews] shortcode is loaded, or when you test the connection from Settings > Google Reviews. Results are cached for 24 hours to minimise requests
• No visitor data is sent to Google — only your business credentials are used to fetch your own reviews

Google Terms of Service | Google Privacy Policy

Appsero

Trustie uses the Appsero SDK for optional, opt-in diagnostic data collection.

• Tracking is disabled by default. Data is only collected after you explicitly allow it via the admin notice shown on plugin activation
• What data is sent (when opted in): Site URL, admin email, WordPress version, PHP version, server environment details, active plugin/theme information, and plugin version
• When: Once per week via a scheduled event, only if you have opted in
• You can opt out at any time from the admin notice or plugin settings

Appsero Terms of Service | Appsero Privacy Policy

icanhazip.com (Cloudflare)

When you opt in to Appsero diagnostic tracking (see above), Trustie uses icanhazip.com to determine your server’s public IP address for environment diagnostics. This service is operated by Cloudflare, Inc..

• What data is sent: A simple HTTP GET request with no payload
• When: Only when you have opted into Appsero tracking. Not called if tracking is disabled (the default)
• What is returned: Your server’s public IP address, which is included in the Appsero diagnostic data

Cloudflare Terms of Use | Cloudflare Privacy Policy