Title: Nirweb support
Author: NirWp Team
Published: <strong>11 Maj, 2021</strong>
Last modified: 5 Dhjetor, 2023

---

Kërkoni te shtojca

![](https://ps.w.org/nirweb-support/assets/banner-772x250.png?rev=2529767)

Kjo shtojcë **s’është testuar me 3 hedhjet e rëndësishme të fundit në qarkullim 
të WordPress-it**. Mund të mos e mirëmbajnë më, ose mundet të mos mbulohet më dhe
mund të ketë probleme përputhshmërie, kur përdoret me versione më të freskët të 
WordPress-it.

![](https://ps.w.org/nirweb-support/assets/icon.svg?rev=2529767)

# Nirweb support

 Nga [NirWp Team](https://profiles.wordpress.org/nirweb/)

[Shkarkim](https://downloads.wordpress.org/plugin/nirweb-support.zip)

 * [Hollësi](https://sq.wordpress.org/plugins/nirweb-support/#description)
 * [Shqyrtime](https://sq.wordpress.org/plugins/nirweb-support/#reviews)
 *  [Instalim](https://sq.wordpress.org/plugins/nirweb-support/#installation)
 * [Zhvillim](https://sq.wordpress.org/plugins/nirweb-support/#developers)

 [Asistencë](https://wordpress.org/support/plugin/nirweb-support/)

## Përshkrim

> Aside from news websites, almost all websites of the world require a support system,**
> do you agree?**
>  The reason is the purpose behind establishing a website is expanding
> relations with users, offering products, and naturally, supporting them in the
> future.

So we have agreed that using a support plugin is a need for every website, even 
yours, dear friend .

**Well!** The question that arises now is what features should a good support plugin
have?

[wordpress & woocommerce support plugin Demo](http://demo.nirwp.com/ticket-free)/
user&pass: demo

To respond this question, I will tell you about our support and ticket plugins’ 
features; see for yourself if the features are sufficient!

**The ability to define infinite departments**
 If your website needs various sections(
such as sales, support, management, etc.) you need not worry at all; our WordPress
support plugin is ready to meet your requirements.

**The ability to define infinite representatives.**
 We will still be by your side
if you need to add various representatives to your team.

> Complete accordance with **WooCommerce** and **Easy Digital Downloads**

If you want the user to select the product they have bought when sending a ticket,
or only buying customers to be able to send tickets… we are still here for you!

**Prepared answers**
 Many of users’ questions are repetitive, so the answers will
be the same. The solution is to build a prepared answer so that you can answer such
tickets in one click and not waste too much time typing

**Searching the tickets**
 Whenever you need to create a ticket based on ID or a
subject, perform a search in a jiffy!

All sections being AJAX and therefore doubly beautiful.
 We have developed AJAX 
in all sections resulting in better appearance of sending tickets, searching tickets,
etc. which means efficiency alongside beauty for your sake.

**Floating support icon on the website**
 You could select a custom icon in the 
plugin settings to float in the corner of the web page and remind your users that
you have a support system and care about them!

### List of some features

 * Unlimited Tickets
 * Unlimited Agents
 * Unlimited Users
 * Unlimited Products
 * Unlimited Departments
 * Unlimited Pre answer
 * Agents can create tickets on behalf of users
 * Agents can view only their tickets or all tickets
 * Agents can receive e-mail notifications by email for ticket events such as new
   ticket, reply to ticket etc.
 * Users can receive e-mail notifications by email for ticket events such as new
   ticket, reply to ticket etc.
 * And …

## Foto ekrani

[⌊Ticket list for the user⌉⌊Ticket list for the user⌉[

Ticket list for the user

[⌊Send New Ticket⌉⌊Send New Ticket⌉[

Send New Ticket

[⌊Ticket page⌉⌊Ticket page⌉[

Ticket page

[⌊Tickets page for admin⌉⌊Tickets page for admin⌉[

Tickets page for admin

[⌊Departments⌉⌊Departments⌉[

Departments

[⌊Pre answer⌉⌊Pre answer⌉[

Pre answer

[⌊FAQs⌉⌊FAQs⌉[

FAQs

[⌊Email Settings⌉⌊Email Settings⌉[

Email Settings

## Instalim

 1. Upload plugin file to the \”/wp-content/plugins/\” directory.
 2. Activate the plugin through the \”Plugins\” menu in WordPress.

## PBR

### Is this plugin compatible with WooCommerce?

Yes, this plugin adds to the WooCommerce panel automatically and provides the option
to select a product when sending a ticket.

## Shqyrtime

![](https://secure.gravatar.com/avatar/f5876b05c4651b00c2cbd74b3e4461ab31c91375b88e254573fba4dca83cba78?
s=60&d=retro&r=g)

### 󠀁[Beautiful, but….?](https://wordpress.org/support/topic/beautiful-but-7/)󠁿

 [vivies](https://profiles.wordpress.org/sinou2014/) 1 Dhjetor, 2023

The user interface is one of the best out there, but there is no documentation or
user guide anywhere to be found. Moving on, sadly.

![](https://secure.gravatar.com/avatar/0ecb8440161efaed64e53693c2e1de411dfef84f383585392adc01b5b62e143c?
s=60&d=retro&r=g)

### 󠀁[کدنویسی افتضاح](https://wordpress.org/support/topic/%da%a9%d8%af%d9%86%d9%88%db%8c%d8%b3%db%8c-%d8%a7%d9%81%d8%aa%d8%b6%d8%a7%d8%ad/)󠁿

 [sadeghpm](https://profiles.wordpress.org/sadeghpm/) 18 Dhjetor, 2022 1 përgjigje

متاسفانه پر از باگ هست. چون در حال استفاده بود، مجبورم کلی باگ فاجعه ازش بگیرم ..
تا بتونم ادامه بدم. به هیچ عنوان استفاده نکنید.

![](https://secure.gravatar.com/avatar/30f3a43e5eb4a0497fca195a45ccb0f5a633427c5481303c0ec9dd0ca4d92eb0?
s=60&d=retro&r=g)

### 󠀁[بدرد نخور](https://wordpress.org/support/topic/%d8%a8%d8%af%d8%b1%d8%af-%d9%86%d8%ae%d9%88%d8%b1/)󠁿

 [Mohammad Parsa](https://profiles.wordpress.org/mparsa1372/) 17 Nëntor, 2022 2 
përgjigje

افزونه دارای ایرادات فنی بسیار زیادی هست و حیف این همه زمان که برای نصب افزونه گذاشتیم
و حیف این همه زمان که برای برنامه نویسیش گذاشته شده

![](https://secure.gravatar.com/avatar/f6ea7f2bbdabba71f9058aff3be068fff04ab7dcb08f4ae5d2a17fdb6367c132?
s=60&d=retro&r=g)

### 󠀁[Lovie](https://wordpress.org/support/topic/lovie/)󠁿

 [neomie6011](https://profiles.wordpress.org/neomie6011/) 17 Shtator, 2022

Grateful you created this plugin, it is amazing!

![](https://secure.gravatar.com/avatar/ddfc2b659004fbec9c701a96d1c36ec017faacf6e645b8a27ec2f81b08c9fcb7?
s=60&d=retro&r=g)

### 󠀁[Ability to select product for non purchase user](https://wordpress.org/support/topic/ability-to-select-product-for-non-purchase-user/)󠁿

 [Faizal S](https://profiles.wordpress.org/onlinedoit/) 17 Korrik, 2022

Hi I doing this for pre sales question or product registration where user can select
product even they did not already purchase item. Can you add this features? Thank
you

![](https://secure.gravatar.com/avatar/97a466e5b60646e78498de9850c8020b2b7f80810c03ad5690037e3692b77b09?
s=60&d=retro&r=g)

### 󠀁[جالب و عالی](https://wordpress.org/support/topic/%d8%ac%d8%a7%d9%84%d8%a8-%d9%88-%d8%b9%d8%a7%d9%84%db%8c/)󠁿

 [mohammadpoor](https://profiles.wordpress.org/mohammadpoor/) 26 Mars, 2022

خیلی جالب و عالی هستش امیدوارم همچنان به کارتون ادامه بدین. تشکر

 [ Lexojini krejt 12 shqyrtimet ](https://wordpress.org/support/plugin/nirweb-support/reviews/)

## Kontribues & Zhvillues

“Nirweb support” është software me burim të hapur. Në këtë shtojcë kanë dhënë ndihmesë
personat vijues.

Kontribues

 *   [ NirWp Team ](https://profiles.wordpress.org/nirweb/)

“Nirweb support” është përkthyer në 2 gjuhë. Faleminderit [përkthyesve](https://translate.wordpress.org/projects/wp-plugins/nirweb-support/contributors)
për ndihmesën e tyre.

[Përkthejeni “Nirweb support” në gjuhën tuaj.](https://translate.wordpress.org/projects/wp-plugins/nirweb-support)

### Ju intereson zhvillimi?

[Shfletoni kodin](https://plugins.trac.wordpress.org/browser/nirweb-support/), shkarkoni
[depon SVN](https://plugins.svn.wordpress.org/nirweb-support/), ose pajtohuni përmes
[RSS-je](https://plugins.trac.wordpress.org/log/nirweb-support/?limit=100&mode=stop_on_copy&format=rss)
te [regjistri i zhvillimeve](https://plugins.trac.wordpress.org/log/nirweb-support/).

## Regjistër ndryshimesh

= 3.0.3=

 * fixed: some reported bugs

= 3.0.2=
 * added: ticket information placeholders in email title templates * fixed:
ticket ID placeholder in email body template * fixed: improve translations

= 3.0.1=
 * added: pagination for tickets

= 3.0=
 * added: Redesigning the appearance of the plugin * fixed: some reported
bugs

= 2.8.6=
 * added: Add a request message while answering the ticket * fixed: some
reported bugs

= 2.8.4=
 * fixed: some reported bugs

= 2.8.3=
 * fixed: some reported bugs

= 2.8.2=
 * fixed: some reported bugs

= 2.7.9=
 * fixed: Coordination with NirWeb user panel plugin v4.2.2

= 2.7.8=a
 * fixed: some reported bugs

= 2.7.7=
 * fixed: remove sweetalert

= 2.7.6=
 * added: Turkish translation * fixed: Coordination with Nir Web user panel
plugin v4.1.5

#### 2.7.5.1

 * fixed: Plugin translation problem

#### 2.7.5

 * added : Coordination with Nir Web user panel plugin
 * fixed: Problems have been reported

#### 2.7.4

 * added : Change the appearance of the admin area
 * fixed: Problems have been reported

## Të tjera

 *  Version **3.0.3**
 *  Përditësuar së fundi më **3 vjet më parë**
 *  Instalime aktive **800+**
 *  Version WordPress-i ** 5.0 ose më i madh **
 *  E provuar deri me **6.4.8**
 *  Version PHP-je ** 7.4 ose më i madh **
 *  Gjuhë
 * [English (US)](https://wordpress.org/plugins/nirweb-support/), [Persian](https://fa.wordpress.org/plugins/nirweb-support/)
   dhe [Spanish (Spain)](https://es.wordpress.org/plugins/nirweb-support/).
 *  [Përkthejeni në gjuhën tuaj](https://translate.wordpress.org/projects/wp-plugins/nirweb-support)
 * Etiketa
 * [helpdesk](https://sq.wordpress.org/plugins/tags/helpdesk/)[support](https://sq.wordpress.org/plugins/tags/support/)
   [Support Ticket](https://sq.wordpress.org/plugins/tags/support-ticket/)[ticket system](https://sq.wordpress.org/plugins/tags/ticket-system/)
 *  [Pamje e Thelluar](https://sq.wordpress.org/plugins/nirweb-support/advanced/)

## Vlerësime

 4.2 nga 5 yje të mundshëm.

 *  [  9 shqyrtime me 5 yje     ](https://wordpress.org/support/plugin/nirweb-support/reviews/?filter=5)
 *  [  0 shqyrtime me 4 yje     ](https://wordpress.org/support/plugin/nirweb-support/reviews/?filter=4)
 *  [  1 shqyrtim me 3 yje     ](https://wordpress.org/support/plugin/nirweb-support/reviews/?filter=3)
 *  [  0 shqyrtime me 2 yje     ](https://wordpress.org/support/plugin/nirweb-support/reviews/?filter=2)
 *  [  2 shqyrtime me 1 yje     ](https://wordpress.org/support/plugin/nirweb-support/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/nirweb-support/reviews/#new-post)

[Shihni krejt shqyrtimet](https://wordpress.org/support/plugin/nirweb-support/reviews/)

## Kontribues

 *   [ NirWp Team ](https://profiles.wordpress.org/nirweb/)

## Asistencë

Keni diçka për të thënë? Ju duhet ndihmë?

 [Shihni forum asistence](https://wordpress.org/support/plugin/nirweb-support/)

## Dhuroni

Do të donit të përkrahnit shpënien më tej të kësaj shtojce?

 [ Dhuroni për këtë shtojcë ](https://nirwp.com)