Title: Fullworks Support Diagnostics
Author: fullworks
Published: <strong>6 Maj, 2025</strong>
Last modified: 6 Maj, 2025

---

Kërkoni te shtojca

![](https://s.w.org/plugins/geopattern-icon/fullworks-support-diagnostics.svg)

# Fullworks Support Diagnostics

 Nga [fullworks](https://profiles.wordpress.org/fullworks/)

[Shkarkim](https://downloads.wordpress.org/plugin/fullworks-support-diagnostics.1.0.0.zip)

 * [Hollësi](https://sq.wordpress.org/plugins/fullworks-support-diagnostics/#description)
 * [Shqyrtime](https://sq.wordpress.org/plugins/fullworks-support-diagnostics/#reviews)
 *  [Instalim](https://sq.wordpress.org/plugins/fullworks-support-diagnostics/#installation)
 * [Zhvillim](https://sq.wordpress.org/plugins/fullworks-support-diagnostics/#developers)

 [Asistencë](https://wordpress.org/support/plugin/fullworks-support-diagnostics/)

## Përshkrim

Fullworks Support Diagnostics makes it easier for plugin developers to troubleshoot
issues by automatically collecting diagnostic information and providing powerful
debugging tools. It discovers installed plugins and provides a framework for plugin-
specific diagnostic data collection.

This plugin should only be activated when instructed by plugin support personnel
for diagnostic purposes.

#### Key Features

 * **Automatic plugin discovery** – Detects compatible plugins with support-config.
   json files
 * **System information collection** – Gathers essential WordPress environment data
 * **wp-config.php debug management** – Safely modify debug constants with automatic
   backups
 * **Shortcode scanning** – Identifies shortcodes used across your site
 * **Freemius integration** – Collects license status and Freemius state for premium
   plugins
 * **REST API endpoints** – Allows secure remote diagnostics with temporary access
   links
 * **Sensitive data protection** – Masks API keys and other confidential information
 * **Debug log monitoring** – Checks and displays the most recent log entries

#### Debug Management

The plugin can safely manage debug constants in wp-config.php:

 * Enable/disable WordPress debugging with a single click
 * Automatically creates backups of wp-config.php before any modifications
 * Clearly marks all changes with comment blocks for easy identification
 * Safely removes all modifications when the feature is disabled
 * Monitors debug log files for recent entries

#### Security Considerations

 * All wp-config.php modifications require explicit admin confirmation
 * Access keys can be regenerated at any time
 * Temporary access links expire after 24 hours
 * API keys and sensitive data are masked in diagnostic reports
 * REST API endpoint can be disabled if not needed

### Usage Instructions

#### For Site Owners

 1. **Only install when directed by support personnel**
 2. Go to Tools  Plugin Support Diagnostics in your WordPress admin
 3. If instructed, enable debug management and select appropriate debug constants
 4. Click “Generate Diagnostic Data”
 5. Share the diagnostic information with support using one of these methods:
 6.  * Copy to clipboard
     * Download as JSON
     * Use the temporary direct access link (valid for 24 hours)
 7. When troubleshooting is complete, disable any debug options and consider deactivating
    the plugin

#### For Plugin Developers

To make your plugin compatible with Support Diagnostics, create a `support-config.
json` file in your plugin’s root directory. See the example-support-config.json 
file included in the plugin for reference.

## Instalim

 1. Upload the plugin files to the `/wp-content/plugins/fullworks-support-diagnostics`
    directory, or install the plugin through the WordPress plugins screen directly.
 2. Activate the plugin through the ‘Plugins’ screen in WordPress
 3. Use the Tools->Plugin Support Diagnostics screen to configure the plugin
 4. **IMPORTANT**: Only activate and use this plugin when instructed by plugin support
    personnel

## PBR

### Is it safe to modify wp-config.php?

Yes, with appropriate caution. The plugin:
 1. Creates a backup of wp-config.php
before any changes 2. Uses the WordPress filesystem API for all operations 3. Clearly
marks all changes with comment blocks 4. Provides a UI that clearly explains all
modifications 5. Automatically removes changes when disabled 6. Requires admin privileges
to make any changes

### What information is collected?

The plugin collects:
 * Basic WordPress environment information * Plugin-specific
data as configured in support-config.json files * Current status of debug constants*
Shortcode usage across the site * Database table information for specific plugins*
License/activation status for premium plugins (via Freemius) * Recent debug log 
entries when available

### How do I integrate this with my plugin?

Add a support-config.json file to your plugin directory with specific diagnostics
configuration. See example-support-config.json for reference.

### How do I share diagnostic data securely?

The plugin provides three methods:
 1. Copy the data to your clipboard 2. Download
the data as a JSON file 3. Generate a temporary access link (valid for 24 hours)
that support personnel can use to access the diagnostics remotely

### Can I disable remote access to diagnostics?

Yes, the REST API endpoint can be disabled in the plugin settings. You can also 
regenerate access keys at any time for security.

## Shqyrtime

Për këtë shtojcë s’ka shqyrtime.

## Kontribues & Zhvillues

“Fullworks Support Diagnostics” është software me burim të hapur. Në këtë shtojcë
kanë dhënë ndihmesë personat vijues.

Kontribues

 *   [ fullworks ](https://profiles.wordpress.org/fullworks/)
 *   [ Alan Fuller ](https://profiles.wordpress.org/alanfuller/)

[Përkthejeni “Fullworks Support Diagnostics” në gjuhën tuaj.](https://translate.wordpress.org/projects/wp-plugins/fullworks-support-diagnostics)

### Ju intereson zhvillimi?

[Shfletoni kodin](https://plugins.trac.wordpress.org/browser/fullworks-support-diagnostics/),
shkarkoni [depon SVN](https://plugins.svn.wordpress.org/fullworks-support-diagnostics/),
ose pajtohuni përmes [RSS-je](https://plugins.trac.wordpress.org/log/fullworks-support-diagnostics/?limit=100&mode=stop_on_copy&format=rss)
te [regjistri i zhvillimeve](https://plugins.trac.wordpress.org/log/fullworks-support-diagnostics/).

## Regjistër ndryshimesh

#### 1.0.0

 * Initial release
 * Added wp-config.php debug constant management with safety features
 * Implemented Freemius module detection and data collection
 * Added REST API endpoints for remote diagnostics

## Të tjera

 *  Version **1.0.0**
 *  Përditësuar së fundi më **12 muaj më parë**
 *  Instalime aktive **Më pak se 10**
 *  Version WordPress-i ** 5.8 ose më i madh **
 *  E provuar deri me **6.8.5**
 *  Version PHP-je ** 7.4 ose më i madh **
 *  Gjuhë
 * [English (US)](https://wordpress.org/plugins/fullworks-support-diagnostics/)
 * Etiketa
 * [debug](https://sq.wordpress.org/plugins/tags/debug/)[diagnostics](https://sq.wordpress.org/plugins/tags/diagnostics/)
   [support](https://sq.wordpress.org/plugins/tags/support/)[troubleshooting](https://sq.wordpress.org/plugins/tags/troubleshooting/)
   [wp-config](https://sq.wordpress.org/plugins/tags/wp-config/)
 *  [Pamje e Thelluar](https://sq.wordpress.org/plugins/fullworks-support-diagnostics/advanced/)

## Vlerësime

S’është parashtruar ende ndonjë përshtypje.

[Your review](https://wordpress.org/support/plugin/fullworks-support-diagnostics/reviews/#new-post)

[Shihni krejt shqyrtimet](https://wordpress.org/support/plugin/fullworks-support-diagnostics/reviews/)

## Kontribues

 *   [ fullworks ](https://profiles.wordpress.org/fullworks/)
 *   [ Alan Fuller ](https://profiles.wordpress.org/alanfuller/)

## Asistencë

Keni diçka për të thënë? Ju duhet ndihmë?

 [Shihni forum asistence](https://wordpress.org/support/plugin/fullworks-support-diagnostics/)